Privacy Policy

1. Introduction

bonus88 ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of all individuals who use the bonus88 platform at bonus88.club ("the Platform"). This Privacy Policy describes how we collect, use, store, disclose, and safeguard your personal information in connection with your use of our online casino, sports betting, and related gaming services.

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC). By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

If you do not agree with the terms of this Privacy Policy, please do not use the bonus88 platform. For questions or concerns, contact our Data Protection Officer at [email protected].

2. Personal Data We Collect

bonus88 collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of data we collect include:

Category	Examples	Purpose
Identity Data	Full name, date of birth, nationality, government ID number	Account registration, KYC verification, age verification
Contact Data	Email address, mobile number, home address	Account communications, support, notifications
Financial Data	Bank account details, GCash/PayMaya number, transaction history	Processing deposits and withdrawals, AML compliance
Technical Data	IP address, device type, browser type, operating system	Platform security, fraud prevention, analytics
Usage Data	Games played, bet history, session duration, login times	Service improvement, responsible gaming monitoring
Communications Data	Support chat logs, email correspondence	Customer service, dispute resolution, quality assurance

We collect this data directly from you during registration and use of the platform, automatically through cookies and tracking technologies, and from third-party identity verification and payment processing partners.

3. How We Use Your Personal Data

bonus88 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your bonus88 member account, including verifying your identity and age (21+ requirement).
• Service Delivery: To provide access to games, process bets, handle deposits and withdrawals, and deliver the full range of bonus88 platform features.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and gaming regulatory requirements.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Responsible Gaming: To monitor gaming behavior and identify members who may be at risk of problem gambling, and to enforce self-exclusion and limit settings.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: To send you promotional offers, bonuses, and platform updates, subject to your communication preferences and applicable consent requirements.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality and user experience of the bonus88 platform.

4. Legal Basis for Processing

bonus88 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and bonus88 (i.e., to provide the gaming services you have registered for).
• Legal Obligation: Processing is required to comply with applicable laws, including AML regulations, KYC requirements, and gaming regulatory obligations.
• Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities, such as marketing communications, we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing and Disclosure

bonus88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data in the following limited circumstances:

• Service Providers: We share data with trusted third-party service providers who assist us in operating the platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, IT infrastructure providers, and customer support tools. These providers are contractually bound to process data only on our instructions and to maintain appropriate security standards.
• Regulatory Authorities: We may disclose data to Philippine gaming regulators, the National Privacy Commission, law enforcement agencies, or other government bodies when required by law or in response to a valid legal request.
• Anti-Money Laundering: We may share transaction data with financial intelligence units or other authorized bodies as required under Philippine AML laws.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.
• With Your Consent: We may share your data with third parties in other circumstances where you have given explicit consent.

6. Cookies and Tracking Technologies

bonus88 uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage, and support security functions. The types of cookies we use include:

• Essential Cookies: Required for the platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymized data about how members use the platform, helping us identify areas for improvement.
• Preference Cookies: Store your platform preferences, such as language settings and display options, to personalize your experience.
• Security Cookies: Help detect and prevent fraudulent activity, unauthorized access, and other security threats.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the bonus88 platform.

7. Data Retention

bonus88 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements.

Specifically:

• Account and identity data is retained for the duration of your membership and for a minimum of five (5) years after account closure, as required by Philippine AML regulations.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing consent records are retained for the duration of your membership and for a reasonable period thereafter to demonstrate compliance.

When data is no longer required, it is securely deleted or anonymized in accordance with our data retention procedures.

8. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bonus88:

• Right to Be Informed: The right to be informed about how your personal data is collected and processed — which this Privacy Policy fulfills.
• Right of Access: The right to request a copy of the personal data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within the timeframes prescribed by applicable law.

9. Data Security

bonus88 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest, including financial information and government ID details;
• Strict role-based access controls limiting internal access to personal data on a need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication for administrative access to systems containing personal data;
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC requirements.

While we take all reasonable precautions, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any suspected unauthorized access.

10. Children's Privacy

The bonus88 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete the associated data.

If you believe a minor has accessed the bonus88 platform, please contact us immediately at [email protected].

11. Third-Party Links

The bonus88 platform may contain links to third-party websites or services. This Privacy Policy applies solely to the bonus88 platform and does not cover the privacy practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. bonus88 is not responsible for the privacy practices or content of third-party websites.

12. International Data Transfers

In some cases , your personal data may be transferred to and processed in countries outside the Philippines, for example where our service providers or technology partners are located. When such transfers occur, bonus88 ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the recipient to provide a level of data protection equivalent to that required under Philippine law.

By using the bonus88 platform and providing your personal data, you acknowledge and consent to the transfer of your data to other countries where necessary for the provision of our services, subject to the protections described in this Privacy Policy.

13. Changes to This Privacy Policy

bonus88 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify you by posting a prominent notice on the platform or by sending an email to your registered address. The "Last Updated" date at the top of this page will always reflect the most recent revision.

Your continued use of the bonus88 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the bonus88 Data Protection Officer:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Languages: English and Tagalog

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. For more information, visit the NPC's official resources.